Once contacts are backed up, turn off old phone.See 'How to Back Up Your Contacts' for instructions on downloading Backup Assistant. Save contacts from your old phone by visiting.Existing Verizon Wireless Customers (Contract Extensions/Upgrades/Replacement Phones) Activating your newly upgraded phone If prompted, follow instructions to accept Customer Agreement. You will hear a confirmation message and see a confirmation on your phone's screen when the 228 update is completed. 2 to update your phone service's roaming capabilities. Respond to the voice prompts by selecting option No. How can the answer be improved? Dial 228 from your Verizon Wireless phone to perform the recommended update. I believe the OP was referring to the *228 business. But you don't dial that number on the phone you are activating. Whenever you upgrade a phone on a Verizon Wireless business line, or purchase a new device, the phone arrives pre-activated on the line you indicated when. Follow the instructions in the owner's manual to insert your new SIM card and battery, and then charge your phone completely.Verizon Activating your phone 4G LTE Phones New Verizon Wireless Customers Service activation with or without transferring your existing number
